IPTV

Apart from in-room Broadband Internet services, Microsense also offers in-room Entertainment services, with internet on TV and Video on Demand. Microsense brings you this innovative offering in your hotel, as a significant value-add to the in-room broadband Internet services it offers. With our in-room entertainment services, your guests no longer need to be restricted to surfing TV channels 'pushed' to them by channel operators, but instead can have a more interactive and personalized experience by selecting content on demand and viewing programs that they opt for. The television is converted to an interactive source of services like films on demand, music on demand, games and information channels, internet to name a few.


Entertainment on Demand
With our entertainment services, your guests have complete freedom of choice. Music, films, games and Internet on demand means the guests can have a richer and more relaxing entertainment experience.


Parental Control
Powerful and complete parental control options are provided for all our entertainment content.


Tele-ordering
The TV need no longer be used just for entertainment purposes. Using the remote, guests can use it as a means to avail of all hotel facilities, including room service, laundry, bar and restaurant, front desk services etc.


Bill Viewing
Guests can view their hotel bill at anytime, which creates for a more transparent experience and can also expedite checkout procedures.


Benefits to Guests

 Internet on TV with crystal clear picture quality
 Movie and Music on demand
 Outstanding TV viewing experience
 Ultra fast channel zapping
 Easy access to the information and entertainment content in a TV-centric environment
 Second nature user interface navigation is fun rather than frustrating
 Fast and easy view of all available channels and TV lineup.
 Access to a host of external information sources, including , weather news and promotions from hotel
 Easier and more comfortable stay with latest hotel information and essential services

Video Surveillance:

Electronic Surveillance is not new to the Hotel industry, but in the past they focussed mainly on property / loss prevention. You might spot them at receiving docks / stores, employee exits or other vulnerable areas.

Today, globally hotels are rapidly installing security cameras behind reception desks, lobbies, corridors and everywhere else. Hotel guests generally appreciate their presence as they see it as an extra service / care from the Hotels to enhance guest safety and security as well.

Networked surveillance systems form a significant and immensely useful value-add to the broadband network laid out across the Hotel. Web cameras that are integrated with the wired and wireless broadband network form a cost-effective yet highly functional monitoring system. The surveillance system consists of video cameras that relay moving images to monitors and recording devices over the wired and Wi-Fi hotel network

These units are easier to set up and install than traditional surveillance units, have lower maintenance costs, and owing to their Wi-Fi compatibility can be deployed in areas where traditional wired cameras cannot be installed.

The digital images can be stored in a database that can be searched by camera, time, date, alarm activation or even motion. Microsense with its track record and expertise in the hospitality services becomes a defecto partner of choice for deploying such state of the art, proven surveillance systems.

Telephony / Hotel PBX System:

As part of the Microsense solution, we assess your needs and requirements and provide a best-in-class telephony solution that include state of the art Hotel PBX solutions, Desktop IP phones and Voice over Wi-Fi phones that match international standards. We also handle the backend design, preparation, deployment and subsequent maintenance of the IP network, so you can be assured of a completely hassle-free experience.

The IP Telephony Advantage
This growth is being driven by a number of factors which distinguish IP PBXs from traditional systems.


Single cable plant. A traditional PBX requires its own dedicated cable network. Since every property also requires a data communication network, hotels need to buy, install and maintain two completely separate cabling infrastructures. Each cable network is sophisticated, complex and requires extensive documentation. With an IP PBX, only one wiring infrastructure is needed. This single cable plant supports both voice and data communications. There are significant economic benefits related both to capital expense and ongoing maintenance, and these benefits are becoming even more compelling as in room entertainment migrates to IP technology, allowing the elimination of the cable network for TV as well.


Availability of maintenance expertise. Traditional PBXs are unique beasts technologically. Every manufacturer has its own proprietary software with its own unique administrative interface. What this means is that a technician trained on Mitel systems, for example, cannot support Avaya, and technicians trained on Avaya cannot support Nortel. As a result, people who support PBXs have become a very specialized breed. This can translate into higher costs and a limited talent pool. IP PBXs, in contrast, are designed to work as an integral part of a data network. It’s relatively easy for an individual with data network expertise to learn the incremental skills needed to manage and maintain an IP PBX. The reverse cannot be said of a phone system technician because the domains are quite different. The need for data networking expertise is widespread and very obvious, so many individuals possess these skills.


Technology competitiveness. PBXs are designed to last for 10 to 15 years. This sounds very appealing, because data networks certainly are not. The flip side, though, is that a property which buys a traditional PBX is locked into PBX technology for that same 10 to 15 years. As we’ve mentioned above, manufacturers aren’t putting any more development resources into these products, so buyers will find themselves falling farther and farther behind their competitors who invest in IP-based systems, where the pace of innovation is feverish.